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flowiqa

Last updated: April 8, 2026

Privacy policy

At flowiqa, we respect the privacy of everyone who visits our site and reaches out to us. This policy explains what data we collect, why we collect it, and how we protect it. We operate in compliance with KVKK and GDPR.

Data we collect

When you contact us or book a call, we only collect basic contact information: name, email, company name, and any details you share during the conversation.

How we use this data

We use it solely to get back to you, schedule a call, and deliver the service you've requested. We do not send marketing emails and we do not sell your data to third parties.

Customer data

Customer data we may access during a project is never stored on our servers. All login credentials remain in the customer's own secure environment.

Encryption and security

All communication is encrypted with TLS 1.2+. Wherever data is stored, server-side encryption is enabled. Access permissions follow the principle of least privilege.

Your rights

Under KVKK and GDPR, you have the right to access, correct, delete, and object to the processing of your data. Contact us at contact@flowiqa.com.

Data retention

We retain your contact data only for the duration of an active conversation. After the conversation ends, it is deleted within 90 days.

Site analytics

We collect anonymous analytics to understand how visitors use our site. Your IP address is never stored — it is only used in-memory to resolve country/city information and is then discarded. The only thing stored in your browser is a randomly generated session identifier; this contains no personal information. We do not perform fingerprinting or cross-site tracking. All collected data is automatically deleted after 90 days.

Analytics data we collect

The pages you visit, time spent on each page, which buttons you click (e.g. 'Book a call'), the country you connect from, and your device type. This data does not identify you personally and is never shared with third parties. Only the flowiqa team can access it through a Google-authenticated admin panel.

Questions? contact@flowiqa.com